We're here to answer questions about expeditions, availability, and what to expect from wilderness travel.
For expedition reservations, use the booking system on our Experiences page. For general inquiries, custom trip planning, or detailed questions, contact us using the information below.
427 Mountain Ridge Avenue
Canmore, Alberta
T1W 2R6
Canada
Monday - Friday: 9:00 AM - 5:00 PM MST
Saturday: 10:00 AM - 3:00 PM MST
Sunday: Closed
During peak expedition season (June-September), response times may extend to 48 hours as our team operates in backcountry areas with limited connectivity.
We recommend booking 3-6 months ahead for summer expeditions and northern lights trips. Autumn color tours and spring wildlife expeditions often have more flexibility with 6-8 weeks notice.
This varies by expedition. Our easier routes suit anyone comfortable with 3-4 hours of daily walking. Challenging alpine traverses require ability to hike 6-8 hours daily with elevation gain while carrying a backpack. Contact us to discuss specific concerns.
Yes. We prepare meals accommodating vegetarian, vegan, gluten-free, and common allergies. Inform us of requirements during booking so we can plan appropriate provisions.
Our guides monitor conditions continuously and adjust routes as needed for safety. Light rain rarely stops expeditions—proper gear keeps everyone comfortable. Severe weather may require alternate activities or, in extreme cases, early return with partial refunds.
Solo travelers are welcome on all scheduled expeditions. You'll join other participants in groups of 4-8 people. For private custom trips, we require minimum 4 participants.
Cancellations more than 60 days before departure receive full refunds minus 10% administrative fee. 30-59 days: 50% refund. Less than 30 days: no refund unless we can fill your spot. Weather-related cancellations initiated by us receive full refunds or rescheduling.
Browse our available expeditions and reserve your spot for an upcoming wilderness journey.
View Expeditions